Refund Policy
Try SONIX with zero risk. If you are not impressed in your first 7 days, you get your money back.
Our 7-day money-back guarantee
We built SONIX to be the premium end of IPTV in Canada: load-balanced anti-freeze servers, 4K picture, and 54,000+ channels, all for a fraction of what a cable bill costs. We are confident you will feel the difference the moment you press play. That is why every paid plan comes with a full 7-day money-back guarantee. If SONIX does not live up to what we promise, tell us within 7 days of your purchase and we will refund you. No hoops, no lectures.
Why we can offer this
Most IPTV services hide behind anonymous panels and never answer once they have your money. SONIX is different. Our infrastructure is genuinely premium, our support is real and Canadian, and our pricing is honest, so standing behind the product with a money-back guarantee is easy for us. You are paying a fair price for a high-quality service, and we want you to feel that value with complete peace of mind.
How to request a refund
Email help@supportiptv.ca or open a live chat with your order number within 7 days of purchase. Approved refunds are returned by the same Interac e-Transfer method you paid with, usually within a few business days.
Try before you buy
Prefer to test first? Start with a free trial and watch on your own devices before you pay a cent. Between the free trial and the 7-day guarantee, there is genuinely no risk in giving SONIX a try.